JohnsonAI Consulting
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Implementation Service

After-Hours Response System

Your business doesn't close at 5pm. Now your AI doesn't either.

A 24/7 AI responder that answers customer questions, books appointments, and captures leads after your team has logged off.

Price

$2,997

Timeline

5–7 business days

Delivery

Done-for-you

What this service does

Roughly 40% of customer inquiries hit outside business hours. If your competitor responds and you don't, you've already lost. This system gives your business a professional, on-brand AI responder that handles after-hours traffic with the same quality your daytime team provides — answering FAQs intelligently, capturing leads, qualifying them, triggering bookings, and notifying your staff first thing in the morning.

What you walk away with

Outcomes you can measure

  • Never miss a customer inquiry — day, night, weekend, or holiday
  • Bookings and qualified leads flowing in while you sleep
  • Customer satisfaction lifts from instant, accurate answers
  • Less weekend phone-checking, more boundaries between work and life

Included in this engagement

Full deliverables

1

24/7 AI chat or voice responder

Always-on assistant deployed on your website, phone line, or both — branded to your business and tuned to your tone.

2

Intelligent FAQ handling

Trained on your hours, services, pricing tiers, locations, policies, and common questions so customers get accurate answers, not generic ones.

3

Lead capture and qualification

When the AI can't fully answer, it captures contact info, qualifies the opportunity, and queues it for your team.

4

Appointment booking trigger

Customers who want to book can be handed straight to your calendar — no waiting until business hours.

5

Staff notification system

Morning digest plus real-time alerts for hot opportunities, complaints, or escalations the AI flagged overnight.

6

14-day post-launch support

Two weeks of tuning — refining responses, adding FAQs, and adjusting escalation rules based on real conversations.

Timeline

5–7 business days

From kickoff to go-live. Includes scoping, build, testing, and deployment — with you in the loop at each milestone.

Best for

Who this is built for

Service businesses, professional offices, retail, and any operation where customers shop outside of 9-to-5.

How we work

🎯

Fixed scope

Everything in the deliverables list is included for the price shown. No surprise change orders. No hourly billing meter.

🛠️

We build, you run

We deliver the system under your accounts, with documentation and training so your team owns it. No vendor lock-in.

📈

Outcome-priced

Every engagement is priced around the result, not the hours. You know the cost before we start.

Common questions

Will customers know they're talking to AI?

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Yes — we recommend full transparency. The AI introduces itself, sets expectations, and is positioned as a way to get started right away.

What if a question goes beyond what the AI knows?

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Built-in escalation: the AI captures the question, contact info, and context, then routes it to your team for first-thing-in-the-morning follow-up.

Can it actually book appointments, or just take messages?

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Real bookings. We integrate directly with your calendar (Google, Outlook, Calendly, etc.) so the AI books slots with conflict detection.

Ready to start?

Order after-hours response systemtoday and we'll be in touch within one business day to kick off your 5–7 business days build.